Privacy Policy

Your privacy is important to us. This policy explains how KSong collects, uses, and protects your information in accordance with GDPR and applicable data protection laws.

Last updated: December 2, 2025

Information We Collect

Personal Information

Name and email address when you create an account
Payment information processed securely through Paddle
Personal stories and details you provide for K-Pop song customization
Communication preferences and support requests

Usage Information

How you interact with our website and services
Device information, IP address, and browser type
Pages visited and time spent on our platform
Songs generated and customization preferences

How We Use Your Information

To create personalized K-Pop songs based on your input
To process payments and manage your account
To communicate with you about your orders and our services
To improve our AI algorithms and service quality
To send you marketing communications (with your consent)
To comply with legal obligations and protect our rights

How We Protect Your Data

Security Measures

Industry-standard encryption for data transmission and storage
Secure payment processing through certified payment providers
Regular security audits and vulnerability assessments
Access controls and authentication for our team members

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. You can request deletion of your account and associated data at any time.

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:

Service Providers: Trusted third parties who help us operate our platform (payment processors, hosting providers)
Legal Requirements: When required by law or to protect our rights and safety
Business Transfers: In connection with a merger, acquisition, or sale of assets
With Your Consent: Any other sharing will be done only with your explicit permission

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we have about you
Correction: Ask us to correct inaccurate or incomplete information
Deletion: Request deletion of your personal information
Portability: Receive your data in a machine-readable format
Objection: Object to certain processing of your information
Restriction: Request that we limit how we use your information

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform:

Essential Cookies: Required for basic website functionality
Analytics Cookies: Help us understand how you use our service
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Used to deliver relevant advertisements (with consent)

You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can delete such information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at support@ksong.gr

Email: support@ksong.gr

We will respond to your inquiry within 30 days.

GDPR Rights

Under the General Data Protection Regulation (GDPR), EU residents have additional rights including the right to lodge a complaint with a supervisory authority if they believe their data has been processed unlawfully.